Terms of Service
Pre-launch draft. These terms describe the services currently being tested. The operating business identity, grievance contact and final live-commerce terms must be added and reviewed before public launch.
Your account
Provide accurate information when requesting a chart, booking or order. Keep control of your sign-in method and tell us through the published support channel if you suspect unauthorized access. Do not use another person’s birth or contact details without authority.
Astrology and spiritual services
Charts, horoscopes, consultations and pujas are offered for personal reflection and religious or spiritual participation. They do not promise a specific outcome and are not medical, legal or financial advice. Do not delay professional care because of a reading.
Prices, bookings and payment
A service’s displayed price, duration and booking details should be reviewed before confirming. Consultation rates are agreed before a session and charged for actual shared time under the applicable wallet terms. The current ePuja and store checkout uses Razorpay TEST mode only; TEST funds have no cash value. We will publish live charges and applicable taxes before accepting real payments.
- A private ePuja slot is for one household; public slots have a stated capacity.
- A reservation is not confirmed until the server verifies payment.
- Card credentials are entered with the payment provider, not on Spirioology.
Cancellations and refunds
See the Refund & Cancellation Policy for the currently implemented TEST flow. Refund requests and ceremony cancellation are separate actions. No live-money refund promise is made while live checkout is closed.
Acceptable use
Do not harass or impersonate others, send unlawful or abusive content in consultations, seek another person’s private contact or payment data, or attempt to bypass account, payment or availability controls. We may restrict access when needed to protect users and the service, subject to applicable law.
Changes and contact
Material terms for a live purchase will be shown before that purchase. The final operator identity, postal address, grievance officer and working contact channel are pending owner confirmation and must be published before live sales.
Questions about this document? Contact our support team.